Terms & Conditions

The fine print, kept simple.

Booking policies, cancellation terms, and responsibilities. We keep these straightforward so you know exactly where you stand.

Booking Confirmation

A booking at HiBizz is confirmed only upon written acknowledgement from the HiBizz team, following a booking request submitted through our website, WhatsApp, phone, or in person. A booking request does not constitute a confirmed reservation until acknowledged by HiBizz. HiBizz reserves the right to decline booking requests at its discretion, including but not limited to dates already provisionally held, events that fall outside the venue's permitted use, or at the sole discretion of the management.

Payment Terms

A booking is not considered confirmed until the applicable advance payment is received. The advance amount and payment schedule will be communicated at the time of booking confirmation. Full settlement of all outstanding amounts is required prior to or on the date of the event. Payments are non-transferable between bookings without prior written approval from HiBizz management.

Cancellation by the Organiser

If the organiser wishes to cancel a confirmed booking, the following terms apply:

• Cancellations made 14 or more days before the event date: the advance payment will be refunded minus an administrative fee of 10% of the total booking value.

• Cancellations made between 7 and 13 days before the event date: 50% of the advance payment will be refunded.

• Cancellations made fewer than 7 days before the event date: the advance payment is non-refundable.

These timelines are calculated from the confirmed event date. All cancellation requests must be submitted in writing to hello@hibizz.in. Verbal cancellation requests will not be accepted.

Rescheduling by the Organiser

HiBizz understands that plans change. If the organiser wishes to reschedule rather than cancel, the following terms apply:

• Rescheduling requests made 10 or more days before the original event date may be accommodated on an alternative date, subject to availability, at no additional charge beyond the original booking value.

• Rescheduling requests made fewer than 10 days before the original event date may incur a rescheduling fee of 15% of the total booking value, subject to availability.

• Only one reschedule per booking is permitted without additional charges. Further reschedules are subject to management approval and may incur additional fees.

Cancellation or Postponement by HiBizz

HiBizz reserves the right to cancel or postpone a booking in the event of circumstances beyond its reasonable control, including but not limited to natural disasters, government orders, public health emergencies, structural damage to the venue, or essential infrastructure failures. In such cases, HiBizz will:

• Notify the organiser as promptly as reasonably practicable.

• Offer an alternative date for the event at no additional charge, subject to availability.

• If no suitable alternative date can be agreed upon within 60 days of the original event date, a full refund of all amounts paid will be issued within 15 business days.

Event Content and Use

All events hosted at HiBizz must comply with the venue's Event Policy. HiBizz is a strictly business-focused venue and does not host weddings, birthday parties, or personal celebrations. Events must not involve the promotion, distribution, or consumption of alcohol, nor the promotion or endorsement of gambling, casinos, or political campaigning. HiBizz reserves the right to restrict or deny entry, or terminate an event mid-session, if the organiser or their guests engage in conduct that violates these terms or compromises the safety, reputation, or professional environment of the venue. In such cases, no refund will be issued.

Liability and Insurance

HiBizz provides the venue and its standard facilities as described at the time of booking. The organiser is responsible for their own event insurance, including coverage for equipment, attendees, and any third-party liabilities. HiBizz is not liable for loss, theft, or damage to the organiser's equipment, materials, or personal belongings. The organiser assumes full responsibility for the conduct of their guests and staff during the event.

Property Damage

The organiser is fully responsible for any loss of or damage to the venue, its structure, fixtures, furnishings, equipment, décor, or any other property of HiBizz caused during the event by the organiser, their guests, staff, contractors, or vendors, whether accidental or otherwise. HiBizz will carry out a joint inspection of the premises before and after the event. Where damage beyond normal wear and tear is identified, the cost of repair, restoration, or replacement will be assessed by HiBizz, and the amount payable by the organiser will be discussed and mutually agreed with the HiBizz management team. No fixed figure is published here, as recoverable costs depend entirely on the nature and extent of the damage. The organiser agrees to settle any such amount within the timeframe communicated by the HiBizz management team.

Cleaning

The venue is handed over clean and is expected to be returned in a reasonably clean condition. A cleaning charge may apply where the venue is left in an unacceptable state after the event. The applicable amount, if any, will be discussed and agreed with the HiBizz management team.

Force Majeure

Neither party shall be held liable for failure to perform its obligations under these terms if such failure results from circumstances beyond the reasonable control of the affected party, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or natural disasters. In such events, both parties will work in good faith to find an equitable resolution.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in North Goa, Goa.

Amendments

HiBizz reserves the right to amend these terms and conditions at any time without prior notice. The terms applicable to a booking are those in effect at the time the booking is confirmed. Organisers are encouraged to review the latest version of these terms before confirming a booking.

For questions about these terms, contact us at hello@hibizz.in or call +91 74472 27700.

Book Your Date

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Review these terms, check your dates, and secure your event at HiBizz in Colvale, Mapusa.

Or call us directly: +91 74472 27700